. Shipping Policy
Our Shipping Policy is designed to give you full clarity, reliability, and confidence every time you order. We make sure every package is handled with care, shipped on time, and delivered safely—no matter your location. From fast local delivery to secure international shipping, our goal is to provide a smooth, worry-free experience from checkout to arrival.
. Order Processing Time
All orders are processed as quickly as possible to ensure fast dispatch. Orders placed before our daily cutoff time are generally processed the same day. Orders placed after the cutoff will be processed the next business day. Sundays, public holidays, and high-volume periods may require extra time, but our team always works to ship your order without unnecessary delays. You will receive a confirmation email as soon as your order has been processed.
. Shipping Timeframes
Delivery times vary depending on your location and the shipping method selected at checkout:
- Local & Domestic Shipping: Typically takes 1–4 business days.
- Regional Shipping: Usually delivered within 3–7 business days.
- International Shipping: Delivery may take 7–15 business days depending on customs, location, and local postal operations.
Please note: These timeframes are estimates. External factors such as weather conditions, courier delays, or customs inspections may extend delivery times slightly.
. Worldwide Delivery
We proudly ship to customers around the world. Whether you’re in the U.S., Europe, Asia, Africa, or beyond, we make sure your package arrives securely. International tracking information is provided for all shipped orders so you can follow your package at every stage.
International customers should check local regulations regarding vape products before ordering, as some regions may have restrictions or require additional processing time.
. Shipping Confirmation & Tracking Information
Once your order has shipped, you will receive a shipping confirmation containing your tracking number. This allows you to monitor your order in real time with live updates, including transit checkpoints, estimated delivery dates, and final delivery confirmations.
Tracking may take 24–48 hours to update depending on courier processing.
. Secure Packaging
Every order is packaged securely to ensure your disposable vapes arrive safely and in perfect condition. We use protective materials to prevent damage during transit, and packages are sealed carefully to maintain product quality and freshness.
. Address Accuracy
Customers are responsible for providing complete and accurate shipping information. Incorrect or incomplete addresses may cause delays or returned packages. If you notice an error after placing your order, contact us immediately so we can assist in updating your delivery details before dispatch.
. Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs inspections, duties, and taxes depending on the regulations of your country. These charges are not included in your order total and must be paid by the customer, where applicable. Customs processing may occasionally delay delivery times, but we ensure that all required documentation is provided to minimize issues.
. Delays Beyond Our Control
While we strive to deliver every order within the estimated timeframe, some factors are beyond our control:
- Extreme weather conditions
- Customs inspections
- High shipping volume during holidays
- Courier delays
- Local postal issues
We monitor shipments and assist with updates whenever possible.
. Lost, Stolen, or Missing Packages
If your tracking shows “Delivered” but you have not received your package, please check with neighbors or your building management first. If the package is still missing, contact us immediately. We will work with the courier to investigate the issue and find a solution.
Lost or stolen packages may qualify for replacement depending on the investigation results and provided evidence.
. Damaged Packages
If your order arrives damaged, contact us within 48 hours with clear photos of the packaging and product. We will review the case and arrange a replacement or other appropriate resolution as quickly as possible.
. Order Changes & Cancellations
Changes and cancellations can only be made before the order is shipped. Once a package is dispatched, it cannot be canceled or modified. If you need assistance, contact our support team immediately after placing your order.
. Refused or Returned Deliveries
Packages returned due to refusal, incorrect addresses, unpaid customs fees, or absence during delivery attempts may incur return shipping fees. We will notify you once the package returns to us and assist with reshipping or refunding according to our return policy.
. How to Contact Us About Shipping
If you have questions, concerns, or need help tracking your order, our customer support team is always ready to assist. We are here to ensure your shipping experience is smooth and stress-free.
. Fast, Reliable, Worldwide Shipping—Every Time
We are committed to making sure your disposable vapes reach you safely, quickly, and without hassle. From careful packaging to transparent tracking and global delivery, our shipping process is designed to give you complete peace of mind from start to finish.